Terms of Use

Seller Identity

The Tribe AccredAI platform (“Tribe AccredAI”, the “Platform”, “we”, “us”) is provided by Tribe Consulting, LLC, operating under the brand Tribe AccredAI. By using the Platform, you are entering into an agreement with Tribe Consulting, LLC.

Acceptance of Terms

By creating an account, accessing, or continuing to use the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Platform Purpose

Tribe AccredAI is a software-as-a-service platform operated by Tribe Consulting, LLC. The Service is software only; Tribe Consulting, LLC does not provide accreditation consulting, professional advisory services, accreditation decisions, legal advice, or regulatory consulting under these Terms. Institutions remain solely responsible for all accreditation submissions, decisions, and compliance determinations.

Tribe AccredAI provides software tools intended to support accreditation, compliance, and institutional reporting workflows. The Platform is designed to assist with evidence organization, workflow coordination, AI-assisted drafting, collaboration, and submission preparation.

Tribe AccredAI does not provide legal advice, accreditation guarantees, regulatory certifications, or independent compliance determinations.

Eligibility & Organizational Use

Users must be of legal age in their jurisdiction and must have authority to access and use institutional materials uploaded to the Platform. Organizations are responsible for managing user permissions, maintaining account security, and ensuring appropriate internal governance over Platform usage. You agree to keep your credentials confidential and to provide accurate, current information.

Acceptable Use

You agree not to:

• use the Platform for any unlawful or fraudulent purpose;
• infringe the intellectual property rights of others;
• upload malware, viruses, or other harmful code;
• attempt unauthorized access, probe, scan, or interfere with Platform security or functionality;
• scrape, harvest, or otherwise collect data from the Platform;
• reverse engineer, decompile, or attempt to derive source code from the Platform;
• resell, sublicense, or redistribute the Platform;
• spam, harass, or harm other users.

AI-Assisted Content

The Platform includes generative AI features. The following rules apply to all AI-assisted use:

• Prohibited use. You may not use AI features to generate illegal content, deepfakes of real people without consent, non-consensual intimate imagery, content that sexually exploits minors, hate speech, harassment, malware, instructions for wrongdoing, or content designed to jailbreak or circumvent safety controls of any model.
• Your responsibility. You are responsible for the prompts you submit, how you use the outputs, verifying accuracy before relying on outputs, and ensuring you hold the necessary rights to any content you submit as input.
• IP and takedown. If you believe content on the Platform infringes your rights, contact legal@accredai.com. Repeated infringers will have their accounts terminated.
• Moderation. We may remove or restrict content, refuse or filter outputs, and suspend accounts that violate these rules, at our discretion.
• Accuracy disclosure. AI outputs can be inaccurate, incomplete, or misleading. Outputs are not suitable for regulated professional advice (legal, medical, financial, accreditation determinations, etc.) without independent review and human oversight. Institutional personnel must review and approve generated content prior to submission or publication.

User Content & Licence

You retain ownership of materials you upload (“User Content”). You grant Tribe Consulting, LLC a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display User Content solely as necessary to operate and provide the Platform to you.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Platform within the scope of your selected plan, subject to these Terms.

FERPA & Student Education Records

For customers in the United States subject to the Family Educational Rights and Privacy Act (“FERPA”, 20 U.S.C. §1232g; 34 CFR Part 99), the following terms apply to any “education records” (as defined by FERPA) that the customer (the “Institution”) uploads to or processes through the Platform:

• Roles. The Institution is the data controller for education records. Tribe Consulting, LLC acts as a “school official” with “legitimate educational interests” under 34 CFR §99.31(a)(1)(i)(B), performing services for which the Institution would otherwise use its own employees, under the Institution’s direct control with respect to the use and maintenance of education records.
• Institution warranties. The Institution represents that it has authority to upload any student records it provides, has obtained any consents required under FERPA or other applicable law, and will only upload records consistent with its FERPA program and the contracted purpose.
• No redisclosure. Tribe Consulting, LLC will not redisclose personally identifiable information from education records except (a) back to the Institution, (b) to subprocessors bound by equivalent confidentiality obligations and acting on the Institution’s behalf, (c) as directed in writing by the Institution, or (d) as required by law.
• AI processing. Where AI-assisted features process evidence content, the Institution controls — via in-product settings — whether evidence flagged as containing identifiable student records may be sent to AI subprocessors. The default is that such content is not sent to AI subprocessors absent the Institution’s explicit opt-in.
• Return/destruction. Upon termination, the Institution may export its data; thereafter education records will be destroyed in accordance with the schedule set out in the DPA.
• FERPA Addendum. Additional FERPA-specific commitments — including security measures, breach notification, audit support, and assistance with parent/student rights requests — are set out in the Data Processing Addendum and the FERPA disclosure page.

Intellectual Property

Tribe Consulting, LLC retains all right, title, and interest in the Platform software, interface designs, branding, documentation, and all related intellectual property. No rights are granted except those expressly set out in these Terms.

Payment, Subscriptions, Refunds & Tax

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, currency, tax, invoicing, cancellations, and refund mechanics are governed by Paddle’s Buyer Terms.

Subscriptions renew automatically at the end of each billing period unless cancelled. Our refund commitments are set out in our Refund Policy.

Suspension & Termination

We may suspend or terminate your access to the Platform for: material breach of these Terms, non-payment, suspected fraud or security risk, violation of the Acceptable Use or AI rules above, or where required by law. You may stop using the Platform at any time by cancelling your subscription through Paddle.

On termination, your right to access the Platform ends. You may request export of your User Content within a reasonable window after termination, after which it may be deleted in line with our retention practices.

Service Availability

We may update, modify, suspend, or improve portions of the Platform periodically. We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free.

Disclaimer of Warranties

To the fullest extent permitted by law, the Platform is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant accreditation success, regulatory approval, uninterrupted availability, or error-free operation.

Limitation of Liability

To the fullest extent permitted by law, Tribe Consulting, LLC shall not be liable for any indirect, incidental, consequential, special, or exemplary damages, including loss of profits, revenue, data, or goodwill, arising from or related to use of or inability to use the Platform. Our aggregate liability for any claim arising out of or relating to these Terms shall not exceed the fees you paid us in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, death or personal injury, or any liability that cannot be excluded under applicable law.

Indemnity

You agree to indemnify and hold Tribe Consulting, LLC harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your User Content, your use of the Platform in violation of these Terms, or your violation of any law or third-party right.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure

Neither party will be liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet or utility failures, or governmental action.

Governing Law

These Terms are governed by the laws of the State of Michigan, USA, without regard to its conflict of laws principles. The exclusive venue for disputes shall be the state and federal courts located in Michigan, except where prohibited by mandatory consumer protection law in your jurisdiction.

Changes to Terms

These Terms may be updated periodically. Material changes will be communicated through the Platform or by email. Continued use of the Platform following updates constitutes acceptance of the revised terms.

Contact

Tribe Consulting, LLC — legal@accredai.com